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Split: Product breadcrumbs not showing category and subcategory

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • May 6, 2025 at 9:43 pm #658719

    s-commerce
    Participant

    Hello, I am interested in this issue, too! Same here! – I have been switching from another theme, where it was working correctly (with all subcategories). Also I tried out another theme meanwhile (pressmart), where it was working fine, too. But not with Woodmart unfortunately.
    Thank you,
    Sandra

    May 7, 2025 at 9:39 am #658785

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can look into the issue there. Also, confirm the permission for plugins deactivation and switching to the default theme.

    Kind Regards

    May 8, 2025 at 9:50 am #659091

    Luke Nielsen
    Keymaster

    Hello,

    Please disable this https://prnt.sc/ifXphd_0xNav security plugin so I can log in.

    Also, did you try to resave the permalinks?

    I look forward to hearing back from you.

    Kind Regards

    May 8, 2025 at 10:53 pm #659338

    s-commerce
    Participant

    Sorry Luke, I see you tried to login and I totally had forgotten the authentification. It is deactivated now.
    (Please do not change the permalinks structure)
    Thank you and my kind apologies,
    Sandra

    May 9, 2025 at 10:12 am #659403

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins for testing? If not, could you create a staging site so I can test there so the live site will not be affected.

    I await your response.

    Kind Regards

    May 9, 2025 at 10:18 am #659406

    s-commerce
    Participant

    Yes, Luke, you may disable plugins.

    Especially I would recommend to go to “Atec Sytems” in the left Menu, choose “Deploy!” and disable all three listed there with clicking the orange “|| pause” button (BunnyCDN, Apcu Cache, Optimizer).
    Maybe also Perfmatters.

    And of course, what you may find needful. Feel free to go (;

    Thank you!#
    Sandra

    May 9, 2025 at 10:28 am #659410

    s-commerce
    Participant

    PS: For the breadcrumbs, it is strange somehow. For some products I found out meanwhile it works beautifully, and for thers not. I have not yet found out, what is the difference between them.

    For example:
    https://spoo-design.de/en/produkt/17789/
    – not working (Home > 925 sterling silver jewelry > Cute baby dragon…)

    https://spoo-design.de/en/produkt/4591/
    – half working (Home > 925 sterling silver jewelry > 925 silver finger rings > Open silver ring made…)

    https://spoo-design.de/en/produkt/62718/
    – working absolutely fine! thats how I want it (Home > 925 sterling silver jewelry > 925 silver finger rings > 925 rings, open motif > Cute baby dragon…)

    All three procucts are in the same category and subcategoty (!) Their breadcrumbs should look the same…

    May 9, 2025 at 3:59 pm #659550

    Luke Nielsen
    Keymaster

    Hello,

    This plugin https://prnt.sc/aUAgw58yrzup caused that issue, so after deactivating it, the full path is back – https://prnt.sc/7x_i12-w5Slp

    So this is something related to the configuration of that plugin. You can be sure of that by disabling that plugin.

    Kind Regards

    May 10, 2025 at 9:21 am #659669

    s-commerce
    Participant

    Thank you, Luke. I have tried to deactivate the WPSSO plugin (+ Perfmatters + CDN + all Caches), but nothing changed here. The more I click around, strangely it seems, that is is sometimes working – and sometimes not – quite randomly.

    Its a bit sad, but I think I can live with that.

    —

    Did you find a chance to take a look into the product reviews? (I wrote about in my message with the login codes)

    Indeed this is my major issue with Woodmart, because most of my product reviews do have images (they are imported with another plugin) – and with the change to Woodmart they all diappeared. /-:

    (Of course I have activated the product review images in the Theme settings).

    This is somehow crucial….. Please see the attached images.

    THANK YOU
    Sandra

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Viewing 9 posts - 1 through 9 (of 9 total)