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Reacuring problem with repeating random background images

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  • May 7, 2025 at 8:45 am #658766

    minde
    Participant

    Hi, we have had a reacuring problem with repeating random background images. We have added CSS to eliminate the problem and that works most of the time. Can you tell me where in the theam I can find the default settings for “/wp-admin/admin.php?page=xts_theme_settings&tab=general_styles_section”. I think there is something with the default setting here that may fix the problem.

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    May 7, 2025 at 9:59 am #658791

    Luke Nielsen
    Keymaster

    Hello,

    It’s difficult to check that issue without access. Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    May 7, 2025 at 11:56 am #658839

    minde
    Participant

    Hi, this is a bug that has happend on a lot of the hundreds of pages we have installed Woodmart on. You will not see it now on that page, but it appears from time to time on a lot of our pages. We use a CSS hack to fix it wich works most of the time. We have sent this problem in before. What could be usefull for us is to know where in the theme-files the backgrounds for pages is set (‘/wp-admin/admin.php?page=xts_theme_settings’). Can you help me?

    footer.footer-container.color-scheme-dark{
    background-image: none !important;
    }

    May 7, 2025 at 12:34 pm #658846

    minde
    Participant

    This is a variant of the fix we use:
    /* Bakground-image fix v6 */
    body .wd-page-wrapper,
    .page div.main-page-wrapper,
    footer,
    .page-title-default .color-scheme-light,
    .page-title-default .color-scheme-dark,
    body.blog div.main-page-wrapper{
    background-image: none;
    background-repeat: no-repeat;
    }

    footer.footer-container.color-scheme-dark{
    background-image: none !important;
    }

    May 7, 2025 at 12:37 pm #658849

    minde
    Participant

    But I would like to somehow fix the underlying problem. That is why it would br usefull for us is to know where in the PHP theme-files the backgrounds for pages is set (‘/wp-admin/admin.php?page=xts_theme_settings’). So the defaults could be changed via the child-theme ex. background-image: none; no-repeat etc.

    May 7, 2025 at 12:39 pm #658850

    minde
    Participant

    theme settings -> Styles and colors -> Pages background

    May 7, 2025 at 2:55 pm #658891

    Luke Nielsen
    Keymaster

    Hello,

    Yep, in Theme settings -> Styles and colors -> Pages background.

    Footer – https://prnt.sc/TG8Y61JhYEUI

    Do you have a cache plugin? If so, did you try to clear it when the issue appeared? The same with the server cache.

    I await your response.

    Kind Regards

    May 8, 2025 at 9:15 am #659070

    minde
    Participant

    Hi, I see that I have been unclear. I’m wondering where in the theme PHP files I can find the code for “theme settings -> Styles and colors -> Pages background”? To see if we can fix it so that the reacuring-and-repeating-random-images- bug can be fixed either with function in a child theme or with CSS

    Yes we have a cache plugin and it fixes it for at time. We sell webpages to customers. and have installed Woodmart on hundreds of pages. We are all in all happy with the them, but when this bug appears, and we can’t fix it, so that it happens again, and again our customers get disapointed.

    Can you help me and point me to where in the theme-files I can find the code?

    May 8, 2025 at 4:41 pm #659276

    Luke Nielsen
    Keymaster

    Hello,

    Please send access to the website and FTP access, and could you explain in more detail after which actions or when exactly this problem appears, so we can help resolve it?

    Kind Regards

    May 9, 2025 at 9:40 am #659390

    minde
    Participant

    The bug happens on multiple of our websites. It is not there now because I have cleared cache. I can give you access, but I dont see how it will help you, the bug has not happend on this page for about three months, before it happend now. As I said it’s not there now.

    What we need is to make a solution so that it does not happen on all our Woodmart pages. What would help me is to know where in the theme-files I can find the code for “theme settings -> Styles and colors -> Pages background”? So that I can either fix the defaults with child-theme PHP, or make sure that we have CSS that prevents this everywhere.

    PS: We have reported this error for years and dveloped some CSS that prevents it.

    May 9, 2025 at 4:19 pm #659556

    Luke Nielsen
    Keymaster

    Hello,

    Unfortunately, to solve it via the child theme is not possible. The problem only needs to be tracked and then resolved.

    When it happens again, can you please let us know?

    Kind Regards

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