Home New Guten › Forums › WoodMart support forum › theme problem

theme problem

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • May 7, 2025 at 3:14 pm #658901

    Zadis
    Participant

    Hello,

    I have a problem with the theme on my site, I emptied the WP cache and when I came back I had no images, sliders etc..

    Have a nice day,

    May 7, 2025 at 3:18 pm #658902

    Zadis
    Participant

    I forgot to mention that I no longer have a checkout page either.

    May 7, 2025 at 5:31 pm #658952

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can look into the issue there. Also, confirm the permission for plugins deactivation and switching to the parent theme.

    Kind Regards

    May 7, 2025 at 6:32 pm #658970

    Zadis
    Participant

    I authorise you to deactivate plugins.

    May 8, 2025 at 9:24 am #659078

    Luke Nielsen
    Keymaster

    Hello,

    It seems that the password is not working – https://prnt.sc/E0jgYcif0hSd , could you please update it?

    I await your response.

    Kind Regards

    May 12, 2025 at 10:37 am #659905

    Zadis
    Participant

    Hello,
    Sorry for the late reply, I wasn’t there.

    May 12, 2025 at 2:39 pm #660008

    Luke Nielsen
    Keymaster

    Hello,

    It seems that now it works well – https://prnt.sc/C2am2Krw3SQF

    Let me know if you have sorted it out or If I missed something.

    Kind Regards

    May 12, 2025 at 2:52 pm #660017

    Zadis
    Participant

    That’s what I fixed, but I couldn’t fix the slider and the checkout page. Below is what I had before everything was removed overnight

    Attachments:
    You must be logged in to view attached files.
    May 12, 2025 at 5:11 pm #660099

    Luke Nielsen
    Keymaster

    Hello,

    In Theme Settings -> Others -> Enable back the sliders functionality – https://prnt.sc/2yHs_m54XQfr

    2. Disable this https://prnt.sc/cyiKj79KcyF- checkout layout and recheck the issue.

    Kind Regards

    May 12, 2025 at 5:40 pm #660103

    Zadis
    Participant

    Thank you very much, and do you also know why the rest of the images on the site have disappeared? The ones on the home page, for example, have disappeared.

    Attachments:
    You must be logged in to view attached files.
    May 13, 2025 at 9:29 am #660235

    Luke Nielsen
    Keymaster

    Hello,

    They are not defiend in the page builder – https://prnt.sc/nX7Wa1vXd4Sb

    Upload the images again and recheck the issue.

    Kind Regards

    May 13, 2025 at 10:41 am #660266

    Zadis
    Participant

    Hello,

    I know, it’s just that the theme’s default images have disappeared. If I can’t find them, I’ll put a default image.

    May 13, 2025 at 11:30 am #660279

    Luke Nielsen
    Keymaster

    Hello,

    Okay, let me know the result.

    If you have any additional questions, let me know.

    Kind Regards

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)