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theme problem
- This topic has 12 replies, 2 voices, and was last updated 1 year, 1 month ago by
Luke Nielsen.
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AuthorPosts
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May 7, 2025 at 3:14 pm #658901
ZadisParticipantHello,
I have a problem with the theme on my site, I emptied the WP cache and when I came back I had no images, sliders etc..
Have a nice day,
May 7, 2025 at 3:18 pm #658902
ZadisParticipantI forgot to mention that I no longer have a checkout page either.
May 7, 2025 at 5:31 pm #658952
Luke NielsenMemberHello,
Send me access to the admin panel so I can look into the issue there. Also, confirm the permission for plugins deactivation and switching to the parent theme.
Kind Regards
May 7, 2025 at 6:32 pm #658970
ZadisParticipantI authorise you to deactivate plugins.
May 8, 2025 at 9:24 am #659078
Luke NielsenMemberHello,
It seems that the password is not working – https://prnt.sc/E0jgYcif0hSd , could you please update it?
I await your response.
Kind Regards
May 12, 2025 at 10:37 am #659905
ZadisParticipantHello,
Sorry for the late reply, I wasn’t there.May 12, 2025 at 2:39 pm #660008
Luke NielsenMemberHello,
It seems that now it works well – https://prnt.sc/C2am2Krw3SQF
Let me know if you have sorted it out or If I missed something.
Kind Regards
May 12, 2025 at 2:52 pm #660017
ZadisParticipantThat’s what I fixed, but I couldn’t fix the slider and the checkout page. Below is what I had before everything was removed overnight
Attachments:
You must be logged in to view attached files.May 12, 2025 at 5:11 pm #660099
Luke NielsenMemberHello,
In Theme Settings -> Others -> Enable back the sliders functionality – https://prnt.sc/2yHs_m54XQfr
2. Disable this https://prnt.sc/cyiKj79KcyF- checkout layout and recheck the issue.
Kind Regards
May 12, 2025 at 5:40 pm #660103
ZadisParticipantThank you very much, and do you also know why the rest of the images on the site have disappeared? The ones on the home page, for example, have disappeared.
Attachments:
You must be logged in to view attached files.May 13, 2025 at 9:29 am #660235
Luke NielsenMemberHello,
They are not defiend in the page builder – https://prnt.sc/nX7Wa1vXd4Sb
Upload the images again and recheck the issue.
Kind Regards
May 13, 2025 at 10:41 am #660266
ZadisParticipantHello,
I know, it’s just that the theme’s default images have disappeared. If I can’t find them, I’ll put a default image.
May 13, 2025 at 11:30 am #660279
Luke NielsenMemberHello,
Okay, let me know the result.
If you have any additional questions, let me know.
Kind Regards
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