Home Forums WoodMart support forum Bugs for wordmart

Bugs for wordmart

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #661975

    springorchid2008
    Participant

    Hello,
    I created the slide by elementor in frontpage, but can’t work ,
    I selected the five column footer, but only show four column,
    In the single page’s tab, the review’s rating have big bug, two line character showed together.
    I want to show the reviewer under my single page’s product title, but don’t know how to make it.

    Attachments:
    You must be logged in to view attached files.
    #662027

    Hung Pham
    Keymaster

    Hi springorchid2008,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #662057

    springorchid2008
    Participant

    pls check my private information and looking forward to your solution , thanks

    #662086

    Hung Pham
    Keymaster

    Hi springorchid2008,

    Thanks for details.

    1. The slider is showing on my end.

    I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue after made the changes.

    2. Please go to Appearance > Widgets and add content to Footer 5 https://prnt.sc/2QLJV2EaFn8T

    3. It caused by Elementor Kit of Elementor Pro, you can read more about it here https://elementor.com/help/how-do-i-remove-a-website-kit/

    Regards,
    Hung PD

    #662177

    springorchid2008
    Participant

    Hi, Dear Hung Pham
    thanks for your reply, the footer is no problem now.
    — the frontpage’s slide, I have changed into the default one instead of elementor kits, it seems can work now, but please help to check, how can I make the default base slide to autoplay?
    —- The filter by price in category, still can’t work, please help to fix.
    —– in single product page, how can I get the review counter, star, showed under product name?
    —– in single product page TAB, the reviewer star rating shows ugly, have big bug in apperance, please help to fix

    Thanks !
    looking forward to your early reply,
    Cathy

    #662298

    Hung Pham
    Keymaster

    Hi springorchid2008,

    1. Can you please remove or deactivate Elementor Kit and double check?

    2. About Filter price, I answered here https://xtemos.com/forums/topic/filter-by-price-cant-work/

    Regards,

    #662327

    springorchid2008
    Participant

    1. Can you please remove or deactivate Elementor Kit and double check?
    —- I used to installed the Elementor Kit, but have already removed it, and just checked the installed plugins, I didn’t find it there, pls help to remove it if necessary.

    #662347

    Hung Pham
    Keymaster

    Hi springorchid2008,

    Please see recorded video for better understanding https://go.screenpal.com/watch/cTh3nQn6F7W

    Regards,

    #662358

    springorchid2008
    Participant

    Thanks very much!! I am very glad to find the bugs fixed . Woodmart is really a wonderful theme.
    However I am afraid that have to bother you again. I’d like to get the SIZE GUIDE moving to the position after the size instead of below under the add to shop button, how can I get it happen?
    Thanks.
    pls check the attached file.

    Attachments:
    You must be logged in to view attached files.
    #662518

    Hung Pham
    Keymaster

    Hi springorchid2008,

    I kindly recommend you to use Custom Product layout, which is built with WoodMart WooCommerce builder, then you can place it where you want. And you can build layout for specific products.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Regards,
    Hung PD

    #662833

    springorchid2008
    Participant

    Dear Hung PD
    Thanks very much for quick reply.
    Still have a problem for frontpage’s Slide–theme default slide –base slide, How to control the speed? I have four pages in slide, need much faster for autoplay.
    thanks very much.
    Cathy

    #662984

    Hung Pham
    Keymaster

    Hi springorchid2008,

    Please go to Sliders > Sliders > edit slider and you can change Autoplay speed value.

    Please read the documentation for more details https://xtemos.com/docs/woodmart/woodmart-slider/

    Regards,
    Hung PD

Viewing 12 posts - 1 through 12 (of 12 total)