Mobile Hamburger Menu Not Functioning Properly on Web
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Hi, could you please advise how we can ensure that the main mobile hamburger menu works reliably? Currently, it only opens intermittently—sometimes taking a few minutes after the site loads before it responds. This is a major issue as it’s the main navigation tool used for accessing categories and search.
FYI. It works well when tested in elementor mode.
This behavior is unacceptable for live users. Please let us know how to resolve this as soon as possible.
Thank you.
Hello,
Send me access to the admin panel so I can check the site loading, etc.
Thank you in advance.
Kind Regards
Hi, can we not provide admin info? Prefer that you give suggestions on how to resolve this as I can see that this is a very common problem. In fact it is not just with the category menu but also for dropdown menu on the main navigation menu. It takes few minutes before it responds to a click.
In this case, send me the URL link to your website so I can test it and check the performance.
Thank you in advance.
Kind Regards
Hello,
While the site is loading, the menu cannot be opened because not all necessary scripts have finished loading.
1. Such broken files/images could cause the issues with the loading – https://prnt.sc/Pjz3Jt1obekz , remove that payment icon in Theme Settings -> Footer -> Copyrights – https://prnt.sc/eO_ezQaDnQzX
2. The CSS/JS are not combined, JS is not delayed and etc.
3. I do not see that you use any cache plugin.
4. I suggest that you convert the images to the WebP format.
You need to optimize the site in general, so the scripts will load faster and the menu will be shown faster, check our article and do each step:
https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
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