Custom tab filtering won’t work
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The filtering by Conditions of the Custom tabs won’t work.
I tried to filter by product categories and the tab is never displayed on the frontend.
Setting no condition, the tab appears correctly.
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
Hello,
Please share your IP address so I can allow you to have a look.
Hello,
Please remove the IP restrictions for my whole country. I am accessing the site from Pakistan.
Best Regards,
Hello,
Not possible, so please share me your range IP.
Thanks
Hello,
My IP is 192.168.1.72
Best Regards,
Hello,
This is a local IP address. We can’t do anything with.
I recorded a screencast to show you the issue.
We have a huge amount of product categories so I suppose it could cause the issue.
Can you check on your side?
Hello,
I have checked on our test site with this condition, and the tabs are working fine.
See video for clarification: https://uploadnow.io/files/WwFjrXL
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Best Regards,
Hello,
You will need to provide the WP-ADMIN Login details in the private area so that we can check the mentioned issue on your Site and assist you accordingly, because without actually seeing the issue on your site we wouldn’t be able to suggest much.
Hope you can understand!
Best Regards,
.
