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500 server error – Edit Product Template Elementor

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  • #669795

    mirko-6266
    Participant

    Good morning,
    I have an error 500 when editing the elementor product template page. I get this often, only on template pages! Whereas for everything else, so various pages, individual products etc I have no problem.

    Can you run a check and fix the problem? We should be online by the end of the week..

    I will attach a screenshot and provide you with login credentials to enter and see the problem directly.

    Thank you, urgent!
    Mirko

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    #669824

    Hello,

    You are using both Elementor Pro templates and theme layouts for a single product page.
    Navigate to Templates and disable the Elementor templates.

    You need to disable the Elementor template and edit the Custom Product layouts of the theme, which are built with the WoodMart WooCommerce builder, and check how it works.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    If you want to use the Elementor templates and it is not working, please follow this Elementor guide and check how it works: https://elementor.com/help/500-error

    Best Regards,

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