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Bug in “Thank You Page”

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • June 28, 2025 at 9:11 am #670171

    nopper
    Participant

    Bug in “Thank You Page”
    Billing address & Delivery address are placed on top of each other. Cant be read.
    -OK in Woodmart v7.5.1
    -Error in Woodmart v8.2.2 & v8.2.5

    June 28, 2025 at 12:39 pm #670212

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    June 29, 2025 at 3:50 pm #670345

    nopper
    Participant

    We cant supply you login.
    Why not make a test, not any big task.

    June 30, 2025 at 11:33 am #670487

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Without seeing your issue, it’s difficult to give a definitive answer to your question.

    Could you please send us some screenshots of the problems? Also, share login details so I can place a test order on your site to see the thank you page and give you a possible solution.

    Best Regards,

    June 30, 2025 at 5:51 pm #670686

    nopper
    Participant

    I now installed v8.2.5 with all patch.
    Problem is the same. For test look in (visible to moderators only)

    July 1, 2025 at 12:12 pm #670845

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please add the below Custom CSS code to Theme Settings > Custom CSS > Custom CSS for desktop.

    .woocommerce-order-received .col2-set .col-1,
.woocommerce-order-received .col2-set .col-2 {
    flex: 1 1 48%;
    max-width: 48%;
}

    Best Regards,

    July 1, 2025 at 12:50 pm #670866

    nopper
    Participant

    1) That fix the issue! Is it something you will fix in next update?

    2) Where can i find all the documentation for Themes CSS layout?

    3) You can close this issue.

    July 1, 2025 at 3:27 pm #670916

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. This is not a theme-related issue, as the layout is working correctly on our test sites. It appears to be caused by a custom styling conflict on your site.

    02. While we don’t have a dedicated list of every CSS class used in the theme.
    Browser Dev Tools (right-click > Inspect Element) is a great way to explore the theme’s structure and class names.

    Best Regards,

    July 1, 2025 at 4:29 pm #670942

    nopper
    Participant

    1)
    I have this older case:
    https://xtemos.com/forums/topic/wont-work-in-woodmart-v8-2-2-ok-in-woodmart-theme-v7-5-1-col-md-6/

    -When i remove the filter:
    add_filter(‘woodmart_enqueue_bootstrap_style’, ‘__return_true’);
    The Thank You Page look ok, without any CSS styling. But my site is not looking ok.
    -When adding the filter to get my site ok, the Thank You Page need your CSS styling.

    -So all the mess was caused by the filter.
    Maybe you can take a closer look with the filter on your test server.
    And when enabling the filter you take care of using the proper CSS styling in the code.

    Just a suggestion.

    July 2, 2025 at 10:26 am #671095

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Unfortunately, I am unable to visit your site at the moment due to maintenance mode. To provide a correct solution to this problem, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    July 2, 2025 at 10:42 am #671105

    nopper
    Participant

    Make no meaning what you wrote. Read your last reply #670845 that fix the issue!!!

    Then read my reply: #670942

    I just point out that enabling Bootstrap with add_filter(‘woodmart_enqueue_bootstrap_style’, ‘__return_true’); make the problem with the Thank You Page.

    Therefore you need a fix in your code when users enabling Bootstrap.

    July 2, 2025 at 3:30 pm #671212

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have confirmed with the lead developers and they have acknowledged that it’s indeed a problem in the theme. They will fix it in one of our upcoming updates.

    Best Regards,

    July 2, 2025 at 3:33 pm #671217

    nopper
    Participant

    Thanks, You can close it.

    July 2, 2025 at 3:49 pm #671230

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You’re very welcome! If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

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