Home Forums WoodMart support forum Problem some JavaScript is not working

Problem some JavaScript is not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #673508

    alannona
    Participant

    Hi,

    Can you please fix the issue, I’m using Elementor Pro Header and Footer, the submenu is not working when you hover over Clothing submenu is not working, on cart and checkout pages the quantity is not working, coupon ajax is not working, when I’m using the Elementor in editing mode everything is working normal the issue on live only.

    Note, I’ve just purchased your theme as this website just launched and was working with your theme got it from some GPL online website for testing but we decided to use it as our main theme.

    I can’t put the licence key to get the auto updates, there’s no section anywhere about the licence to add the code, can you help with this please.

    Thank you,
    Alan

    #673592

    alannona
    Participant

    Can you please respond as soon as possible. Thank you

    #673649

    alannona
    Participant

    This is the third day and no one responded if you can’t support please just let us know. Thank you

    #673740

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay in our response. Usually, we aim to reply within a few hours during our working hours and up to 24 hours. On weekends and holidays, it may take a bit longer, around 12-48 hours. Please rest assured that your concerns are important to us, and we are here to assist you.

    1. The thing is that you use the Header functionality from Elementor, in this case, contact Elementor’s support for help as this is their functionality.

    2. Send me access to the admin panel so I can check the issue with the quantity, coupon. Also, confirm the permission for plugins deactivation and switching to the parent/default theme.

    3. You can activate the theme via WoodMart -> License key – https://take.ms/9LNH9 . If you do not have such a tab, enable it in Theme Settings here – https://take.ms/Mo4HK

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)