Err when I try to update the Theme from 2.2.1 to 2.8
-
Err when I try to update the template from 2.5.1 to 2.8 it get following Err and update stops.
Update Failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 504 Gateway Timeout Gateway Timeout The gateway did not receive a timely response from the upstream server or application
Attachments:
You must be
logged in to view attached files.
Hi, I got also error: cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104
Hello,
Thank you for choosing our theme and contacting us.
Try to do the following:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme.
Kind Regards
XTemos Studio
When it was deactivated, update section could not find updating at all. When the theme was activated again and I try to update, I got new error:_ PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I got the same Err when I trying to update it after deactivating the theme.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I have Sent you the information.
We did everything as per instruction and updated the theme for you without any problems.
Big Thank you for the assistance.. but what was the issue for giving me Err
Update Failed: <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> 504 Gateway Timeout Gateway Timeout The gateway did not receive a timely response from the upstream server or application
Where exactly do you get this error?
when I do update Theme.. it takes couple of min and gave this err.
But we already updated it and didn’t see any errors. Seems that you didn’t perform the steps from our instruction one by one.
Did you try this algorithm?
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme.
When I deactivate the theme, the update button disappear so I don’t know how to update?
OK, please, deactivate the theme and send us your admin access and purchase code.
Thanks, it’s deactivated now.
Strange, but we don’t know why it doesn’t work for you. Try to update it manually.
If I replace the files manually to theme’s folder do I lose also the settings I have made?
No, you will not lose any changes.
The topic ‘Err when I try to update the Theme from 2.2.1 to 2.8’ is closed to new replies.
.
