Home Forums Space themes support forum left sidebar categories are hide after refresh and icons in footer becomes large

left sidebar categories are hide after refresh and icons in footer becomes large

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #676568

    hammadsaleem438
    Participant

    There are some problems in my template. One problem is left sidebar where product categories are shown , are hide some times when page is reloaded. After that as i take cursor to the categories then they are shown. I have attached the screenshot.

    second problem is icons on footer as you can see the in the attached screenshot becomes too large. right now they are okay but after sometime they become too large. I have to open footer in html blocks in elementor save the page and they the problem is resolved but its happening again and again.

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    #676608

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access so I can look at the settings there better.

    Thank you for your time.

    Kind Regards

    #676623

    hammadsaleem438
    Participant

    acesss

    #676664

    Luke Nielsen
    Keymaster

    Hello,

    1. Please send a video where we can see the issue with the categories menu for a better understanding.

    2. As for the big images, enable the “Responsive placeholder” option in the settings of the LightSpeed – https://monosnap.com/file/2sxhGmaaPZqu2RohxMWgLGKk1d8ex1 , then clear the lightspeed cache.

    Kind Regards

    • This reply was modified 3 days, 4 hours ago by Luke Nielsen.
    #676718

    hammadsaleem438
    Participant

    I have uploaded the video, as you can see in the video, when i reloads the page all the icons on left menu is not loaded. when i take cursor on the menu to open, then icons are shown.

    #676722

    hammadsaleem438
    Participant

    video in above reply was not uploaded due to size, here I’ve uploaded correct size

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    #676757

    Luke Nielsen
    Keymaster

    Hello,

    In this case, disable the lazy loading from the LightSpeed and enable our Lazy loading from Theme settings -> Performance -> Lazy loading -> Lazy loading for images: https://monosnap.com/file/LzRzmnCq9TAM8MRfcV8qbwnlPmJvjZ

    Clear the cache and recheck the issue.

    Kind Regards

    #676764

    hammadsaleem438
    Participant

    another problem, i have attached the screenshot. as you can see the follow text vertically on categories menu on the left side is hide. under the social links, its hide.

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    #676832

    hammadsaleem438
    Participant

    there is another problem, i have created continuous slider at the top bar of the header. the problem is it’s not in the center.
    you can see from left side there is big gap and on right side it’s starting from edge.

    I have attached the screenshot as well

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    #676865

    Luke Nielsen
    Keymaster

    Hello,

    1. Our sidebar menu is designed for a limited number of menu items. Since these items can have dropdowns, the sidebar does not include vertical scrolling by default — because such scrolling would cut off the dropdowns.

    There are several ways to improve the appearance in this case:

    1) Reduce the number of menu items, or disable the “Follow” social icons so everything fits within a screen with limited height

    2) Hide the “Follow” social icons at certain screen heights when they no longer fit within the visible area:

    @media (max-height: 776px) {
       body .xts-sticky-social-wrapper {
        	display: none;
       }
    }

    3) Add vertical scrolling to the sidebar menu so that it can be scrolled when its content doesn’t fit the screen. However, this solution makes it impossible to add any dropdown submenus to the sidebar, as they will be cut off by the scrollable area’s boundaries.

    .xts-sticky-cats {
    	overflow-y: auto;
        overflow-x: hidden;
    }

    2. Regarding the marquee, you should check whether the top bar is set to 1 row, and make sure to enable Stretch section and content in the Container settings.

    https://monosnap.com/file/9onLuY7zGVA9yTdbK1nrXtU6TE4dK7

    https://monosnap.com/file/f39Fkjdu9sfYEYlXpViTlbiK8G2Dqs

    Kind Regards

    #676984

    hammadsaleem438
    Participant

    1) Follow text issue is resolved, I’ve removed.
    2) marquee issue at the top bar is still there. I have already implemented the settings you told, but still the problem persists.
    I’m attaching the settings screenshots as well

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    #677005

    Luke Nielsen
    Keymaster

    Could you please update the temporary access so we can investigate it more deeply?

    Thank you for your time and patience.

    Kind Regards

    #677035

    hammadsaleem438
    Participant

    new access

    #677072

    Luke Nielsen
    Keymaster

    The header on the main page is not configured, https://monosnap.com/file/qCZLelM595mz2dkkmBN6IkgMrf8tFk, you need to select – Row columns – 1 and move the HTML block to the first column. https://monosnap.com/file/RGabDLZLZkUTeHJe3P3Xmy0F0mTTPx

    To correctly select the current header, in the top bar choose Space dashboard -> Header builder -> Edit current header – https://monosnap.com/file/tOMXxD97a1Vxas6WUkwxjFVM8MgRp8

    Kind Regards

    #677090

    hammadsaleem438
    Participant

    great the problem is solved

    #677104

    hammadsaleem438
    Participant

    Again footer icons problem arises. The footer icons becomes too big, then I have to go to elementor, edit with elementor and then again publish it, then problem resolves. I’m attaching both screenshot and video

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    #677133

    Luke Nielsen
    Keymaster

    Hello,

    Please apply the 677123 patch in Space Dashboard -> Patcher.

    Then check how it works and let me know.

    Kind Regards

    #677134

    hammadsaleem438
    Participant

    I have applied the patcher. I’ll provide you with the screenshot

    I hope it will be okay now.

    The problem was as you can see in the video above, when icons become too large, i have to go to the footer elementor editor. HTML blocks -> footer -> edit with elementor
    There I have to publish the page again, after that icons come to its normal size. Then everything goes smoothly, again after 2 to 3 days suddenly icons on footer becomes large. I have shown you this in whole video in above reply

    This was the main problem.

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Viewing 18 posts - 1 through 18 (of 18 total)