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left sidebar categories are hide after refresh and icons in footer becomes large
- This topic has 17 replies, 2 voices, and was last updated 1 day, 3 hours ago by
hammadsaleem438.
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AuthorPosts
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July 28, 2025 at 12:37 pm #676568
hammadsaleem438ParticipantThere are some problems in my template. One problem is left sidebar where product categories are shown , are hide some times when page is reloaded. After that as i take cursor to the categories then they are shown. I have attached the screenshot.
second problem is icons on footer as you can see the in the attached screenshot becomes too large. right now they are okay but after sometime they become too large. I have to open footer in html blocks in elementor save the page and they the problem is resolved but its happening again and again.
Attachments:
You must be logged in to view attached files.July 28, 2025 at 2:21 pm #676608
Luke NielsenKeymasterHello,
I would like to request temporary admin access so I can look at the settings there better.
Thank you for your time.
Kind Regards
July 28, 2025 at 3:02 pm #676623
hammadsaleem438Participantacesss
July 28, 2025 at 5:05 pm #676664
Luke NielsenKeymasterHello,
1. Please send a video where we can see the issue with the categories menu for a better understanding.
2. As for the big images, enable the “Responsive placeholder” option in the settings of the LightSpeed – https://monosnap.com/file/2sxhGmaaPZqu2RohxMWgLGKk1d8ex1 , then clear the lightspeed cache.
Kind Regards
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This reply was modified 3 days, 4 hours ago by
Luke Nielsen.
July 29, 2025 at 7:45 am #676718
hammadsaleem438ParticipantI have uploaded the video, as you can see in the video, when i reloads the page all the icons on left menu is not loaded. when i take cursor on the menu to open, then icons are shown.
July 29, 2025 at 7:53 am #676722
hammadsaleem438Participantvideo in above reply was not uploaded due to size, here I’ve uploaded correct size
Attachments:
You must be logged in to view attached files.July 29, 2025 at 9:12 am #676757
Luke NielsenKeymasterHello,
In this case, disable the lazy loading from the LightSpeed and enable our Lazy loading from Theme settings -> Performance -> Lazy loading -> Lazy loading for images: https://monosnap.com/file/LzRzmnCq9TAM8MRfcV8qbwnlPmJvjZ
Clear the cache and recheck the issue.
Kind Regards
July 29, 2025 at 9:49 am #676764
hammadsaleem438Participantanother problem, i have attached the screenshot. as you can see the follow text vertically on categories menu on the left side is hide. under the social links, its hide.
Attachments:
You must be logged in to view attached files.July 29, 2025 at 1:08 pm #676832
hammadsaleem438Participantthere is another problem, i have created continuous slider at the top bar of the header. the problem is it’s not in the center.
you can see from left side there is big gap and on right side it’s starting from edge.I have attached the screenshot as well
Attachments:
You must be logged in to view attached files.July 29, 2025 at 3:28 pm #676865
Luke NielsenKeymasterHello,
1. Our sidebar menu is designed for a limited number of menu items. Since these items can have dropdowns, the sidebar does not include vertical scrolling by default — because such scrolling would cut off the dropdowns.
There are several ways to improve the appearance in this case:
1) Reduce the number of menu items, or disable the “Follow” social icons so everything fits within a screen with limited height
2) Hide the “Follow” social icons at certain screen heights when they no longer fit within the visible area:
@media (max-height: 776px) { body .xts-sticky-social-wrapper { display: none; } }
3) Add vertical scrolling to the sidebar menu so that it can be scrolled when its content doesn’t fit the screen. However, this solution makes it impossible to add any dropdown submenus to the sidebar, as they will be cut off by the scrollable area’s boundaries.
.xts-sticky-cats { overflow-y: auto; overflow-x: hidden; }
2. Regarding the marquee, you should check whether the top bar is set to 1 row, and make sure to enable Stretch section and content in the Container settings.
https://monosnap.com/file/9onLuY7zGVA9yTdbK1nrXtU6TE4dK7
https://monosnap.com/file/f39Fkjdu9sfYEYlXpViTlbiK8G2Dqs
Kind Regards
July 30, 2025 at 10:57 am #676984
hammadsaleem438Participant1) Follow text issue is resolved, I’ve removed.
2) marquee issue at the top bar is still there. I have already implemented the settings you told, but still the problem persists.
I’m attaching the settings screenshots as wellAttachments:
You must be logged in to view attached files.July 30, 2025 at 11:37 am #677005
Luke NielsenKeymasterCould you please update the temporary access so we can investigate it more deeply?
Thank you for your time and patience.
Kind Regards
July 30, 2025 at 12:25 pm #677035
hammadsaleem438Participantnew access
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This reply was modified 1 day, 8 hours ago by
hammadsaleem438.
July 30, 2025 at 2:25 pm #677072
Luke NielsenKeymasterThe header on the main page is not configured, https://monosnap.com/file/qCZLelM595mz2dkkmBN6IkgMrf8tFk, you need to select – Row columns – 1 and move the HTML block to the first column. https://monosnap.com/file/RGabDLZLZkUTeHJe3P3Xmy0F0mTTPx
To correctly select the current header, in the top bar choose Space dashboard -> Header builder -> Edit current header – https://monosnap.com/file/tOMXxD97a1Vxas6WUkwxjFVM8MgRp8
Kind Regards
July 30, 2025 at 3:03 pm #677090
hammadsaleem438Participantgreat the problem is solved
July 30, 2025 at 3:59 pm #677104
hammadsaleem438ParticipantAgain footer icons problem arises. The footer icons becomes too big, then I have to go to elementor, edit with elementor and then again publish it, then problem resolves. I’m attaching both screenshot and video
Attachments:
You must be logged in to view attached files.July 30, 2025 at 5:51 pm #677133
Luke NielsenKeymasterHello,
Please apply the
677123
patch in Space Dashboard -> Patcher.Then check how it works and let me know.
Kind Regards
July 30, 2025 at 6:06 pm #677134
hammadsaleem438ParticipantI have applied the patcher. I’ll provide you with the screenshot
I hope it will be okay now.
The problem was as you can see in the video above, when icons become too large, i have to go to the footer elementor editor. HTML blocks -> footer -> edit with elementor
There I have to publish the page again, after that icons come to its normal size. Then everything goes smoothly, again after 2 to 3 days suddenly icons on footer becomes large. I have shown you this in whole video in above replyThis was the main problem.
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