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Variation display issue on single product page.

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  • #677875

    shoaib.kamran9
    Participant

    Hi,
    I am using pills demo.
    i am facing an issue i.e when i open a product on a new browser, 1st it displays variations in a list format vertically, and when i refresh the page, it shifts to normal. this will affect my new customers. Please resolve this issue.
    Thanks
    attaching the screenshots for 1st time when product page loads and regular product page as well.
    i have tried using Litespeed cache plugin as well. but still issue was there.

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    #677925

    Hello,

    You need to increase the “AJAX variation threshold” option in Theme Settings > Shop > Variable products: https://prnt.sc/x_BOGCelUZQ7 (set the max value). Then check back on your site and check the issue.

    Best Regards,

    #689418

    shoaib.kamran9
    Participant

    Hi,
    the issue is still there and i don’t know why it is coming again and again.
    i have set the AJAX variation threshold to maximum but still the issue is still there.

    please look into my site and resolve this issue as soon as possible as my business is really affected with this glitch in the theme.

    on some products it loads variations properly, but on some products it shows like this.

    thanks,
    Shoaib

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    #689438

    Hello,

    I have checked your site and the variations swatches on your site are showing fine.

    See Screenshot for clarification: https://postimg.cc/2bXdFHYx

    Please check back your site and check the issue after completely clearing the browser cache/site cache.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)