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Variations do not expand

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 18, 2018 at 11:44 am #68186

    goodmanrams
    Participant

    Greetings,
    I can’t expand variations – whenever I click on the link nothing happens. How to fix this?

    Thanks

    July 18, 2018 at 11:57 am #68189

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    July 20, 2018 at 11:34 am #68580

    goodmanrams
    Participant

    Hello, it is the theme. Since activating “Twenty Fifteen” expands them just fine. Please take a look at the screenshot below.

    Switching back to Woodmart doesn’t allow to expand.

    July 20, 2018 at 11:41 am #68582

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please, update the theme to the latest version firstly.

    Regards

    July 20, 2018 at 11:42 am #68583

    goodmanrams
    Participant

    Already did that.

    July 20, 2018 at 11:43 am #68584

    Artem Temos
    Keymaster
    Xtemos team

    Please, provide us your admin access so we can login and check this on your side.

    Thank you in advance.

    July 20, 2018 at 11:44 am #68587

    goodmanrams
    Participant

    Here you go.

    July 20, 2018 at 11:46 am #68589

    Artem Temos
    Keymaster
    Xtemos team

    It works correctly for us https://gyazo.com/b9485559197d934355bf4943b97a01e0
    Try to clear your browser cache.

    July 20, 2018 at 12:04 pm #68591

    goodmanrams
    Participant

    It helped! Thank you for the promptly responses Artem!

    July 20, 2018 at 12:39 pm #68593

    Artem Temos
    Keymaster
    Xtemos team

    You are welcome.

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Viewing 10 posts - 1 through 10 (of 10 total)

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