Home › Forums › WoodMart support forum › Woodmart woocommerce product filters does not work when logged out

Woodmart woocommerce product filters does not work when logged out

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 2, 2025 at 8:29 pm #683998

    gspo84
    Participant

    Good evening. My website product filters does not work when i log out from admin panel. Please check and help with that problem

    September 4, 2025 at 7:26 am #684275

    Hung Pham
    Keymaster

    Hi gspo84,

    Thanks for reaching to us and appreciate your patience.

    I checked your site as a guest user and filters worked well. Please let me know if you resolved the issue.

    Regards,
    Hung PD

    September 4, 2025 at 9:58 pm #684532

    gspo84
    Participant

    Of course no. Just ckecked out now. No one filter works for product categories. For example check screenshot product category and click on 6 filter (I selected)

    Attachments:
    You must be logged in to view attached files.
    September 5, 2025 at 10:22 am #684628

    Hung Pham
    Keymaster

    Hi gspo84,

    It worked perfectly on my end. Please watch recorded video for better understanding https://go.screenpal.com/watch/cTQhi3nobd1

    Please double check.

    Best Regards,
    Hung PD

    September 7, 2025 at 2:15 pm #684888

    gspo84
    Participant

    Oh my god. I cant understand whats the problem . I have checked mith my mobile phone and the problem exists. Can you help me what can be the problem?

    September 7, 2025 at 6:13 pm #684900

    Hung Pham
    Keymaster

    Hi gspo84,

    Thanks for your patience.

    I kindly recommend you to purge the cache of CDN, clear browsers cache, disable CloudFlare CDN temporarily and double check the issue.

    Regards,
    Hung PD

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)