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Can’t switch between variations of the same subscription product

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  • #686561

    funkypenguin
    Participant

    Hey guys,

    Edge case here. Using WooCommerce Subscriptions, with the option for users to switch subscriptions between product groups and product variations. Subscription products are limited to 1, to avoid users abusing trial periods. I’ve got an issue where, if a user has a subscription to a variable subscription product, and attempts to “switch subscription” to another variation of that same product, they can’t. This functionality **should** work, and in fact it **does** work on the Twenty Twenty-Four theme, with the same configuration.

    (This was the conclusion of my support ticket to the Woo.com engineers)

    #686596

    Hung Pham
    Keymaster

    Hi funkypenguin,

    Thanks for reaching to us.

    Admin details are incorrect, please double check.

    Regards,
    Hung PD

Viewing 2 posts - 1 through 2 (of 2 total)