Mobile Menu Stopped Working After Installing Cookie Bot
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Hello
So, after i installed CookieBot CMP with google tag manager, the mobile menu dosen’t appear on the site anymore
Tell me what data you need i will leave detalis for the site login down below
Hello,
We tested your mobile menu and it works correctly at the moment. Could you please send us a screenshot or video so we can better understand what you mean?
Kind Regards
So it dosen’t work for me, after accpeting cookie or rejecting them, i can’t see the mobile navigation
I tested in private mode on an Iphone
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Hello,
It works for us even after accepting cookies. Anyway, if you see that it is somehow related to the Cookie Bot then most likely it breaks some scripts. You need to contact the plugin’s creators for help on this matter.
Kind Regards
Ok, can you give me a script/s ( specific one) that is related to the mobile navigation ?
I want to add them as exceptions everywhere, and if i can add them in cookie bot as neccesary cookies
The script file responsible for the mobile menu is wp-content/themes/woodmart/js/scripts/menu/mobileNavigation.min.js
But I’m not sure that it will help since it doesn’t use any cookies at all.
I was thinking maybe it will create a cookie for settings (like wp-settings), i also noticed that woodmart_wishlist_count
this does a cookie
I have tested it…and on some phones the mobile nav shows, on some it dosen’t
I’m not really sure what the problem could be
But thank you for the help, you can close the ticket
(If you could a run a test yourselves with different phones and maybe give me a hint, that would be much appreciated)
Unfortunately, we can’t reproduce this. We recommend consulting with the plugin’s developers. Anyway, let me know if there anything else I can help you with.
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