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SKU Search not working

Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 2, 2025 at 11:28 am #688957

    ex501
    Participant

    Hello,
    Topic title is pretty much self explanatory. Search function doesn’t work, showing no data available.
    I have tried disabling all the plugins but the problem is still there.
    Please check private part of the message for the details.

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    October 2, 2025 at 12:18 pm #688968

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme so we can check it?

    Thank you in advance

    October 2, 2025 at 12:35 pm #688973

    ex501
    Participant

    Yes, all disabled

    October 2, 2025 at 3:15 pm #688996

    ex501
    Participant

    I had to reactivate the plugins because this is a live site, but if you need further troubleshoot feel free to disable them if you login.

    October 3, 2025 at 10:11 am #689049

    Artem Temos
    Keymaster

    To fix this issue, you need to edit the search element in the header and switch to “Product” post type

    October 3, 2025 at 10:28 am #689054

    ex501
    Participant

    It wont work on “All post types” option ??

    October 3, 2025 at 10:38 am #689058

    Artem Temos
    Keymaster

    SKU search works for products only. So you need to select the product post type. It will not work for products if you select all post types because the database query is different.

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Viewing 7 posts - 1 through 7 (of 7 total)