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reviews

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • October 8, 2025 at 10:15 am #689556

    wilanglyka
    Participant

    Hi,Please help me with my review settings. I turned on the rating summary but it’s not showing on my products.

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    October 8, 2025 at 11:20 am #689582

    Hung Pham
    Keymaster

    Hello wilanglyka,

    Thanks for reaching to us.

    1. Make sure Reviews is enabled in the WooCommerce > Settings > Product.

    2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

    Regards,
    Hung PD

    October 8, 2025 at 12:37 pm #689608

    wilanglyka
    Participant

    will the website crush if I do that?

    October 8, 2025 at 12:39 pm #689610

    wilanglyka
    Participant

    I’m using only woodmart child

    October 8, 2025 at 2:30 pm #689648

    wilanglyka
    Participant

    Hi,I did it and it’s the same its not showing anything

    October 9, 2025 at 8:45 am #689793

    Hung Pham
    Keymaster

    Hello wilanglyka,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    October 9, 2025 at 10:34 am #689831

    wilanglyka
    Participant

    okay,here you go

    October 11, 2025 at 7:27 am #690291

    Hung Pham
    Keymaster

    Hello wilanglyka,

    Thanks for your patience.

    I checked an example product and Reviews tab is still there https://ibb.co/HDww3Xpy

    Regards,
    Hung PD

    October 11, 2025 at 12:13 pm #690338

    wilanglyka
    Participant

    hi,yes it’s there but it doesnt show the rating summary like 5/5 or something like the I attached here. Thanks. I enabled it but it’s not showing

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    October 13, 2025 at 9:26 am #690520

    Hung Pham
    Keymaster

    Hello wilanglyka,

    Thanks for your patience.

    Please make sure the rating are rated by customers who purchased the products first.

    Regards,
    Hung PD

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Viewing 10 posts - 1 through 10 (of 10 total)