Home Forums WoodMart support forum Product Variations & Add to Cart Not Working After Latest Update

Product Variations & Add to Cart Not Working After Latest Update

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #689633

    zepomart
    Participant

    Hello Woodmart Support Team,
    After updating to the latest version of the Woodmart theme, my variable products stopped working properly. The product variation swatches, “Add to Cart,” and “Buy Now” buttons are completely unresponsive on single product pages. I verified that this issue is theme-related by switching temporarily to the default Twenty Twenty-Four theme — everything worked perfectly there. I am using the WCFM Marketplace plugin for my multivendor setup, and the issue began immediately after the theme update. Please investigate and provide a fix or patch for this compatibility issue between Woodmart’s latest version and WCFM Marketplace. Thank you for your quick assistance.

    #689641

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    #689665

    zepomart
    Participant

    Ok i will share

    #689669

    zepomart
    Participant

    Right now i have reinstalled the old version, so you can update again and check
    Please let me know if finished

    #689677

    Artem Temos
    Keymaster

    Please send us your website URL as well. Also, always use Private content field to hide your information from public.

    #689684

    zepomart
    Participant

    Please check

    #689706

    Artem Temos
    Keymaster

    Please switch to the parent theme and update it to the latest version in Appearance -> Themes. Let me know if the issue persists.

    #689783

    zepomart
    Participant

    I did it the way you said, and hopefully now it’s working,

    Thank you for your quick support and guidance — everything is working perfectly now.
    We really appreciate your help!

    We’re also preparing to promote our project Zepomart, and this update has been a great help in keeping our site stable and ready.

    #689791

    zepomart
    Participant

    Check once

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    #689800

    Artem Temos
    Keymaster

    Hello,

    The issue you mentioned is caused by an outdated CSS file that’s stored in the cache. To resolve this, you need to clear the cache. Once you do that, the buttons will receive the necessary styles and will become invisible.

    Kind Regards

    #689810

    zepomart
    Participant

    please check once

    #689817

    Artem Temos
    Keymaster

    It still seems to be your browser cache issue. We don’t see the problem from our end at the moment https://gyazo.com/012d206a454ab243d9f59b5588c5ebda

Viewing 12 posts - 1 through 12 (of 12 total)