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Mobile Filter Not Visible in Shop Page

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #690742

    eazypc.in
    Participant

    Hello team,
    In my website mobile filter is not showing, there is some kind of glitch, kindly fix it.
    Website- eazypc.in
    Thanks

    #690811

    Hung Pham
    Participant

    Hi eazypc.in,

    Thanks for reaching to us and appreciate your patience.

    In order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,
    Hung PD

    #692948

    eazypc.in
    Participant

    Hey here is your link

    • This reply was modified 1 month, 1 week ago by Artem Temos.
    #692954

    Artem Temos
    Keymaster

    Hello,

    Please use the private content field to share your website information. Also, could you please temporarily disable all plugins that are not related to our theme and send us a screenshot of the problem so we can better understand what is wrong?

    Kind Regards

    #693134

    eazypc.in
    Participant

    Our website is live, so we cannot disable all the plugins. So I request you to do it by yourside. Since u are more expert. If you want we can create a staging website and share its access. Below I shred the direct login link for you. Thanks

    #693153

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #693697

    eazypc.in
    Participant

    I just created a new staging website you can proceed ahead now.

    #693698

    Artem Temos
    Keymaster

    You sent a link to the production website where all the plugins are active. Please send us your staging website access.

    Also, we kindly ask you to provide us with some screenshots so we can better understand what is wrong.

    #693749

    eazypc.in
    Participant

    Yes this is the staging website we just duplicated the website to another domain, since our staging was not working. So you can do whatever u want here but make sure you create a log for that and do send us the same since we have to repeat the same in main website later. Rest in mobile view the filter is not showing this is the main problem we are facing.

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    #693800

    Artem Temos
    Keymaster

    As we can see, you have enabled the “Off canvas column” for the sidebar with filters and that is why it is hidden on mobile. You also need to add the “Off canvas column button” element to make it openable as shown on the screenshot https://gyazo.com/f566c898b5a97d2d47ad3f8a8793f54e

    #694022

    eazypc.in
    Participant

    https://eazypc.in/product/dji-mini-5-pro-fly-more-combo-36-mins/
    in this particular product the all specifications are not loading properly. Although everything is visible from backend but not reflecting on front page. Kindly fix this issue. I think its a glitch
    Below is the temporary access. kindly update

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Viewing 11 posts - 1 through 11 (of 11 total)