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request (4005977)

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  • October 20, 2025 at 12:51 pm #691808

    shihong.talent
    Participant

    Hello,

    We have attached the packed file with images and text from our previous message, as well as a screenshot of the last message from Rick M, Customer Success Specialist, who said our request has been forwarded to you (request ID: 4005977).

    We would appreciate your help reviewing the attached materials.

    Best regards,

    您好，

    我已附上之前打包的圖文檔案，以及 Rick M 客戶成功專員 最後一封信中提到「已轉述給原作者」的截圖（工單編號：4005977）。

    請協助查看附件內容，非常感謝。

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    October 20, 2025 at 3:38 pm #691878

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. You need to edit the page with Elementor and use the “Timeline Widget”.
    See Screenshot for clarification:https://postimg.cc/R6bp147w

    Additionally you can use theme template library and import the relevant premade templates:https://postimg.cc/jLhNBv9j

    https://xtemos.com/docs-topic/templates-library/

    02. Please see it here. See Screenshot for better understanding: https://postimg.cc/gnbQgk97

    For the theme-ready-made templates, You can use the theme templates library:https://xtemos.com/docs-topic/templates-library/

    Best Regards,

    November 5, 2025 at 5:29 am #694305

    shihong.talent
    Participant

    您好，
    我們目前在開發過程中遇到一些技術上的問題，以下是我們工程師整理的狀況說明與提問內容。
    由於我們對程式細節的理解有限，就直接以夾帶方式的檔案上傳工程師自己寫的提問，還請原作者或熟悉此範本的同事協助看看，提供一些建議或方向，感謝！

    Hello,
    We are currently encountering some technical issues during the development process.
    Below is the description and question prepared by our engineer.
    Since we have limited understanding of the technical details, we are attaching the engineer’s original inquiry as a file.
    We kindly ask the theme author or anyone familiar with this template to review it and provide some suggestions or guidance. Thank you!

    November 5, 2025 at 5:36 am #694306

    shihong.talent
    Participant

    我重新上傳符合檔案大小的文件。
    I have re-uploaded the file that meets the size requirement.

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    November 5, 2025 at 1:44 pm #694442

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. The size and color filter options displayed on the category (shop/archive) pages are generated automatically based on the product attributes assigned to your products.

    So yes — these attributes (e.g., Size, Color) need to be created and assigned to products in the product edit page under Products > Attributes.

    You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/

    02. You can check all the available options from Theme Settings > Shop / Product Archive for the shop page.

    03, 04. However, installing demo content doesn’t create a site that is an identical copy of our demo site because it has a large number of pages and images that take too much time to complete.

    Most images and pages you see on our site are not included in our theme package and will not be imported.

    05. I have checked your site and have not seen any issue, if you face any issue let me know I will check and give you a solution.

    Best Regards,

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