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Theme issue

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  • #691873

    srknmzlm
    Participant

    The products page and the featured products area on the homepage are not visible. And I cannot update the theme.

    Can you update the theme for me and fix this error?

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    #691952

    Hello,

    I have not seen any issue on your site about featured products and on product page. Could you please record a short video so we can better understand how to reproduce this?

    For the theme update, Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)