Color attributes like swatch are not showing
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hi, I need help. I have changed everything to show color attributes on product pages. I did tried but it did not worked. Can you please assist me in to it.
You may open any product and check the issue. Thanks
Hello,
Navigate to Products > Attributes > Configure term value of attribute and enable the option “Color swatch”.
You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/
Best Regards,
As I said already. It was and it is enabled. Problem is website some times shows color swatches sometimes not. This is an ongoing issue. I need a fix for it please. There seems a bug on this theme.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will further check and give you a possible solution.
Best Regards,
hi, any update on it? I am still waiting for your response.
Hello,
Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
Looking forward to collaborating with you!
Best Regards,
sure. Please make sure to mention those here too. Whatever you do the changes. Thanks
Hello,
We have checked your website and found that the WP Multilang plugin breaks the functionality of our swatches. Specifically, it adds attributes to the product with the following code [:en], which in turn breaks the entire swatch functionality. In this case, we recommend contacting the plugin’s technical support so that they can check this issue on their side.
Best Regards,
hi, I have disabled all the plugins and not color option is not showing on front. Can you please check.
https://villarochelle.com/product/eberjey-gisele-tencel-modal-everyday-t-shirt-relaxed-short/
Here is the link.
Once you click on the add to cart it shows this error
Please select some product options before adding this product to your cart.
Please assist and fix asap. It is my live website.
Please note if you want you can disable all plugins. I have no issue. i want it to be fixed.
hi, please close this ticket. Issue is solved. problem was from my data entry team.
Hello,
You’re Most Welcome!
Feel free to write back anytime. If you need further assistance, we are always here to help you.
If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k
Thanks for contacting us.
Have a great day.
Topic Closed.
Best Regards.
The topic ‘Color attributes like swatch are not showing’ is closed to new replies.
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