Home Forums WoodMart support forum on the frontend **no Font Awesome icons are visible**

on the frontend **no Font Awesome icons are visible**

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  • #699632

    cesare.cantagalli
    Participant

    Hi,

    I’m using Woodmart 8.3.7 with Elementor on a new site (still under construction):

    page whit look problem: https://b2bstay.com/plans-advertisement-pricing/

    On this page I’m using a GeoDirectory Pricing Manager “packages” block, which should show Font Awesome check/cross icons for each feature (auto renewing, free trial, featured stay, etc.). I also use a GD search button where I can choose a Font Awesome icon.

    Problem: on the frontend **no Font Awesome icons are visible**. I only see simple bullet points or text (for example the “Find” button shows only the text, not the icon). In the Elementor backend preview the icons are visible, but on the live frontend with Woodmart they disappear.

    GeoDirectory support replied: *“Your theme is disabling Font Awesome icons. Check by switching to the 2025 theme.”* — which seems to be true.

    What I’ve already checked:

    – Woodmart → Theme Settings → **Fonts & Icons → Font Awesome library = “Always use”**
    – GeoDirectory Font Awesome helper: Type = CSS, Version = 6.7.2, Enqueue = Frontend + Backend, v4 shims enabled.
    – No cache plugin active.

    So it looks like Woodmart is either dequeuing or overriding Font Awesome, or using a different font-family for .fa / .fa-* icons so nothing is rendered.

    Could you please check poblem:
    thanks

    The site is still under construction; I can provide temporary admin access in a private reply if you need to log in and inspect.

    Thank you!

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    #699913

    Hello,

    I have just checked your site in Elementor editor mode and the frontend mode, and all looks identical to me, and there is no issue. It seems you are facing a cache issue. Please try to clear the cache and check back again.

    Please refer to these screenshots:

    https://pasteboard.co/4SaVg5KWDvlr.png
    https://pasteboard.co/BdDHtXqNZp1s.png

    Best Regards,

    #699948

    cesare.cantagalli
    Participant

    Solved, thanks

    #699969

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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