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Site Stuck After Theme Update

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  • #699654

    zepomart
    Participant

    Hello WoodMart Support Team,

    I am facing a serious issue after trying to update the WoodMart theme on my WordPress website.

    Whenever I update the theme, my site goes into maintenance mode and shows this message:

    “Briefly unavailable for scheduled maintenance. Check back in a minute.”

    I have tried the common fixes:

    Deleted the .maintenance file multiple times

    Cleared server cache and plugin cache

    Disabled cache plugins

    Rechecked WordPress core updates

    Tried theme update again

    But the site still gets stuck in maintenance mode every time I update WoodMart.
    Other plugins/themes update normally — only the WoodMart theme update triggers this issue.

    This problem is very urgent for us because the site becomes inaccessible during updates.

    Request:

    Please check why the WoodMart theme update process is not exiting maintenance mode properly on my installation, and guide me on how to resolve this permanently.

    Thank you,
    Harshal Gosai
    zepomart.in

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    #699778

    Artem Temos
    Keymaster

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

Viewing 2 posts - 1 through 2 (of 2 total)