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Dropdown menu sometimes not visible on WooCommerce shop pages

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  • #699663

    support-6807
    Participant

    Hi,

    I’m having an intermittent issue with the dropdown menu on the Woodmart theme.

    On the homepage, the dropdown always displays correctly.
    However, on WooCommerce shop pages (shop archive, product categories, product listings), the dropdown sometimes does not appear at all when opening the menu.

    What’s unusual is that the problem is inconsistent:
    – On many visits, the dropdown does not display on shop pages.
    – But if I click through several other pages on the website first and then return to the shop page, the dropdown suddenly starts working normally.

    No changes were made to the menu configuration, and the same header is assigned across all pages.

    Could you please check what might be causing this inconsistent dropdown behavior and advise how to fix it?

    Thank You!

    #699972

    Hello,

    I have checked your website, and at the moment, the dropdown menu appears to be working correctly on the shop and category pages.

    See Screenshot for clarification: https://postimg.cc/njNcZvp4

    Since the issue is intermittent, this behavior is usually caused by third-party plugins such as cache optimization, which can sometimes delay for the dropdown from loading properly.

    Please clear your site cache/ server cache/ browser cache, or check the issue in the incognito window if the problem persists.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)