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Woodmart v.8.3.7 put all my websites into CHECKOUT LOOP

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #699770

    JohnnyQ
    Participant

    Hello,

    Updating to the last version of Woodmart, put all my websites using your theme in a checkout loop.
    Are you aware of this issue ?
    We did everything correctly, disabling addons, loading them 1 by 1, problems still persists, PHP 8.2

    • This topic was modified 2 weeks, 5 days ago by JohnnyQ.
    #699788

    Artem Temos
    Keymaster

    Hello,

    Could you please clarify what exactly you mean by “checkout loop”? Provide us with some screenshots or a video of the problem so we can better understand how to reproduce this.

    Kind Regards

    #699799

    JohnnyQ
    Participant

    Hello,

    Video attached, this happens for all our websites using woodmart, recently updated.
    All these websites have different plugins, some of them having almost no external plugins, problem still persists.
    You can test it yourself live, site in private section.

    Video in private section.

    • This reply was modified 2 weeks, 5 days ago by JohnnyQ.
    • This reply was modified 2 weeks, 5 days ago by JohnnyQ.
    • This reply was modified 2 weeks, 5 days ago by JohnnyQ.
    #699814

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #699819

    JohnnyQ
    Participant

    Hey,

    check private area.

    • This reply was modified 2 weeks, 5 days ago by JohnnyQ.
    #699838

    Artem Temos
    Keymaster

    Could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #699840

    JohnnyQ
    Participant

    Hey,

    Have you guys logged in ?
    You have permission to test it, this is why i gave you admin credentials.

    #699846

    JohnnyQ
    Participant

    later edit: fixed, problem was on our side.
    Thanks

    #699872

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 9 posts - 1 through 9 (of 9 total)

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