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Text display problem

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  • #700364

    sevtra7
    Participant

    Hi Support,
    This morning, while saving texts for our subcategories, we discovered two new problems!

    1st problem:
    Why are the lines of text so far apart?

    2nd problem:
    Why do the sentences in the texts go outside the box?

    See print screen

    Regards,

    kad

    Attachments:
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    #700449

    Hello,

    Maybe it is caused by copying and pasting the content from an external source . Extra formatting, invisible characters, or line breaks can carry over and affect how the text displays.

    To fix this, I recommend:

    • Copy the text into a plain text editor (like Notepad) first to remove any extra formatting.
    • Then paste the cleaned text back into your WordPress editor.
    • Adjust spacing using the editor or the block settings as needed.

    This should resolve both the line spacing and overflow issues. If you have any question,s feel free to contact us.

    Best Regards,

    #700557

    sevtra7
    Participant

    Hi,
    We tried your suggestions, but unfortunately, even with a text editor, the lines are too spaced out and the text overflows the block!

    What should we do?

    Regards,

    Kad

    #700661

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #700849

    sevtra7
    Participant

    Hi support,
    Okay, here are the access details for your back office via your secure FTP.
    Also, we have disabled the security plugins. Try logging in!
    Regards,
    kad

    #700910

    Hello,

    I have added the description in the “Women’s Fashion Clothing” category, and it is showing fine. Please check back your site and check the description added in product > Categories.

    For the text touching the right side because you are selecting the site width “Full width content” that is why your content on your site is in full width. Try to choose only “full width” and see the effect.

    Best Regards,

    #700922

    sevtra7
    Participant

    Hi support,
    The line spacing is fine, but how do I set the site to “full width”?
    Could you do that? You have access to the back office.
    I’ll reactivate your access at 2 PM French time, which is 6 PM Pakistani time!

    Regards,

    kad

    #700926

    sevtra7
    Participant

    Hello,
    Sorry, but you’re using the wrong text editor. I was referring to the Elementor text editor!
    See screenshot!
    Regards,
    Kad

    Attachments:
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    #700967

    Hello,

    Please check back your site and check the extra description. I have added text in this area and it is showing without any space. Please check back your site and check the issue.

    You can change the site width from WoodMart >> Theme Settings >> General >> Layout >> Site Width: https://postimg.cc/87vHLQBL

    Best Regards,

    #700983

    sevtra7
    Participant

    There’s a problem. You can view the front office of the Women’s Fashion Clothing category.

    See screenshot!

    Attachments:
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Viewing 10 posts - 1 through 10 (of 10 total)