Woodmart + LiteSpeed Cache – JS not working

Thank you for checking the website.

However, the issue is still happening on my side — specifically on mobile devices, in any mobile browser, including when opening the site in incognito/private mode or from a browser that has never visited the site before.

In these cases, several JavaScript functions simply do not work on mobile:

the hamburger menu does not open

the homepage sliders do not move

product images inside sliders are not clickable

the popup does not display its content

I recorded a short video showing the issue.
In the video it may not be visible when I tap, but I am clicking the menu, sliders, and popup(does not display its content) — none of them respond.

Multiple customers (mine) have also reported the same problem, so it does not seem to be device-specific.

To reproduce the problem, please try:

Use any mobile device

Open the site in incognito/private mode, or in a mobile browser that hasn’t stored any previous data for the site

Navigate to the homepage

Try using the menu, sliders, or popup — the JS does not work

It feels like some optimized or delayed JS (related to LiteSpeed Cache) is not being loaded correctly on mobile, but I’m not sure which file or script needs to be excluded.

I hope the video helps clarify the issue, and I kindly ask for your assistance since this is causing problems for users as well.

Thank you!

• This reply was modified 1 week ago by petro.vince28.

Thank you for your answer!

I have now disabled all plugins except LiteSpeed Cache, because without LiteSpeed everything works perfectly.
The issue only appears when LiteSpeed Cache is active — but without it, my page speed scores become very poor, so I would really like to keep using it if possible.

I also cleared the entire LiteSpeed cache, but when I test the site in mobile incognito/private mode, the problem still appears every time.

You can now check the site from your end as all non-theme plugins are turned off (except LiteSpeed Cache, which is required to reproduce the issue).

Thank you for your help!

Im just loaded the page with random mobile after i purged the cache and its not working in incognito

Thank you for the suggestion. I have excluded the jQuery file from the LiteSpeed “JS Delay Excludes” settings as requested, cleared all caches (including browser cache), and tested again — unfortunately the issue still persists.

Please try to reproduce it on your side, because it is happening consistently for me.

What I am doing is very simple:

After clearing the cache, in normal mode, the site sometimes appears to work for a short time (not always).
But in incognito/private mode, the problem almost always appears immediately.

1. I purge the entire LiteSpeed Cache
2. I open the website on three different mobile browsers (Safari, Chrome, Edge)
3. I open the site in incognito/private mode
4. In at least one of the browsers, the problem immediately appears:
– hamburger menu does not open
– sliders do not work
– popup content does not appear
– product images in sliders are not clickable

So this is not a rare or random issue — it happens every time I clear the cache and test across multiple mobile browsers.

Since everything works perfectly when LiteSpeed Cache is disabled, this clearly seems to be related to how the theme’s JavaScript interacts with LiteSpeed’s optimization.

I would really appreciate your help, because as it stands, several customers have reported the issue and it is causing real usability problems on mobile.

Thank you so much for your kind help!

Where did you find that? And can you give me some suggestion how can i resolve that? Because I put everything inside the js excludes and still not working. I only found this in my scripts:

Unfortunately, at this point I do not have any further steps to move on with, as I have already tried all available options on my side.

I have also seen several previous posts and discussions about LiteSpeed Cache causing issues with the Woodmart theme, especially related to JavaScript loading and delays. Based on those, I followed all recommended steps: excluding specific JS files, disabling delay/defer options, and testing different configurations.

However, even after applying all those suggestions, the problem still persists — which, thankfully, you can also see from your own testing and screenshots.

Could you please help me with how exactly this should be configured?

Thank you very much for your help, I truly appreciate it.

• This reply was modified 4 days, 8 hours ago by petro.vince28.

Still not working correctly, but yeah, I will contact them too.

Thank you for your help

I finally resolve the issue. In hostinger I had to disbale CDN, because it can conflict with certain options.