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Checkout Fields Editor Not Applying Changes

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  • #700678

    hazam12000
    Participant

    Hello,
    I’m having an issue with the Woodmart checkout fields editor.
    I enabled the custom checkout fields option in
    Woodmart Theme SettingsShopCommand validation,
    and I can see the section where I can edit or disable the fields.

    However, the problem is that any change I make is completely ignored on the frontend.
    For example, when I disable fields such as “Company” or “Address 2”, they still appear on the checkout page.
    Changing fields to “optional/required” also has no effect.

    I already tried the following:

    • Clearing all cache (theme cache, browser cache, and hosting cache)
    • Deactivating plugins to test for conflicts
    • Using other checkout fields editor plugins
    • Testing in incognito mode and on mobile/desktop

    Despite all this, the checkout fields editor still doesn’t apply any of my changes.

    It looks like the Woodmart checkout template is overriding the checkout fields and preventing modifications from being applied.
    Could you please check this issue or provide a fix so the checkout field modifications work properly?
    Thank you.

    • This topic was modified 1 week ago by hazam12000.
    #700699

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

Viewing 2 posts - 1 through 2 (of 2 total)