Dear XTemos Support Team,
I urgently need help with a critical issue after updating to the latest WoodMart version.
Problem Description:
For logged-in administrators: Everything works perfectly (menus, sliders, cart buttons)
For regular visitors/non-logged users: Multiple JavaScript features are broken
Console error: Uncaught TypeError: Cannot read properties of undefined (reading ‘thumbs_slider’)
Broken Elements for Visitors:
Dropdown menus don’t work on hover
Product sliders show only the first image
Add to cart buttons don’t function
Any interactive JS elements fail to work
Technical Details:
Hosting: Hostinger with LiteSpeed Server
Active Cache Plugin: LiteSpeed Cache
What I’ve Already Tried:
Cleared all cache (LiteSpeed, browser, server)
Disabled JS/CSS minification in LiteSpeed
Regenerated WoodMart CSS/JS files
Tested in incognito mode with cache disabled
Disabled all optimization plugins temporarily
Critical Discovery:
The problem is directly related to LiteSpeed Cache optimization. When I disable LiteSpeed entirely, the site works for visitors, but this is not a sustainable solution because it also destroy the page.
Additional Information:
Site was working perfectly before the WoodMart update
The error appears in /js/scripts.js or minified versions
Admin area works 100% fine – only visitors are affected
I’ve restored from backup so the site is currently functional with the old version
Error occurs on: All pages with WoodMart interactive elements
My Questions:
Are there known conflicts between WoodMart 8.x and LiteSpeed Cache?
Are there specific JS files that should be excluded from optimization?
Is there a patch or updated version that fixes this?
What is the recommended cache/optimization configuration for WoodMart with LiteSpeed?
What I Need:
Instructions to fix the thumbs_slider JavaScript error
Recommended LiteSpeed Cache settings for WoodMart
Any patches or updated files needed
I can provide temporary admin access if needed for debugging. This is urgent as the broken functionality affects all visitors to my e-commerce site.
Thank you for your prompt assistance.
Best regards,
Matias Crabonetti
INNOVATMKT
.
