Home Forums WoodMart support forum Product color variation icons not working

Product color variation icons not working

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  • #704487

    t04st3d161
    Participant

    Hi,

    I have a small issue with product color variations not working. Please see screenshot and let me know if anyone has thoughts as to why it shows ‘black’ with an icon but the rest is just named rather than showing the icon?

    Your help is muchly appreciated

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    #704558

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This happens when only one attribute term (for example Black) has a swatch value assigned, while the other color terms are using the default text-only display.

    Please check the following:

    Navigate to Products > Attributes > Color > Click Configure terms > Edit each color term and make sure a color value or image swatch is assigned.

    For more details, please review these helpful guides:https://xtemos.com/docs-topic/variable-products-and-swatches/, https://xtemos.com/docs-topic/attribute-swatches/

    Best Regards,

    #704568

    t04st3d161
    Participant

    Hi,

    Thanks for the update.

    I’ve set the color swatch in Attributes as suggested. It shows in the backend list but still not on the front end.

    Please see screenshots

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    #704580

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools.

    If the issue remains, share the product page URL where the issue persists along with the wp logins details so I will further check on your site and give you a possible solution.

    Best Regards,

    #704640

    t04st3d161
    Participant

    Hi,

    Most of them are working now, but a few still not showing. There is no caching plugin, so its not that. I’ve tried to ‘regenerate the product attributes lookup table’ twice but still doesnt show all of them.

    Please see details in the extra information window.

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    #704699

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and all the swatches are working fine.

    See Screenshot for clarification: https://ibb.co/k2Cj9Vgn

    Check back your site and check the issue, If you have any questions feel free to contact us.

    Best Regards,

    #705232

    t04st3d161
    Participant

    Hi,

    Thanks for the help.

    How do I show custom meta data in Woodmart.

    Our products are pulled via API with custom meta data included – i’m trying to add this custom meta data to the single product page?

    #705284

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    If your products have custom metadata added via API, you can display it on the single product page using a custom hook. it requires customization and is beyond our support policy. Additional code customizations are out of our theme support scope.

    But if you want to show custom metadata in a single product page,you need to find a third-party plugin to achieve more functionality that best suits you.

    https://uk.wordpress.org/plugins/advanced-custom-fields/

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)