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Issue with missing view_item event on Single Product Pages / Compatibility with

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  • #704915

    Grelo Zhang
    Participant

    I am using the WoodMart theme and I’ve encountered an issue where the Google Analytics “Funnel Report” (via MonsterInsights) is not working correctly on my site.

    According to the MonsterInsights technical team, the view_item event is not being triggered on single product pages. Instead, it is triggering a view_item_list event.

    When I switch to a default theme (like Twenty Twenty-Four), the issue disappears and view_item is sent correctly. This suggests a compatibility issue with how WoodMart handles WooCommerce hooks.

    MonsterInsights recommended that I check with you to ensure that the following standard WooCommerce hooks are properly implemented and active on single product pages:

    woocommerce_after_single_product_summary

    woocommerce_before_shop_loop_item

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