Free gift did not show up
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I turned on the free gift option and set up the free gift conditon, but the free gift did not show up in the cart.
Hello,
Maybe you are using a custom layout for the cart page. Navigate to Layouts > Edit the cart layout and add the free gift widget to the layout.
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
If the issue remains, share the wp logins details so I can further check on your site and give you a possible solution.
Best Regards,
I added a cart layout, but it’s empty in the elementor editor. I had the same confusion when I create the single product page. In my understanding, if I choose a template, all the pages such as shop, single product page, check out page, are all in the layout builder and we can modify the default layout. Please let me know what’s the purpose of the template, and how I make modifications base on the default template.
Hello,
You have missed the admin login URL. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?
Best Regards,
Hello,
The login details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.
Best Regards,
I just changed the login role to admin. You should be able to work on it right now.
Another question is, some page such as cart, checkout, and home page are all in the “page” tab, but for single product page, I need to create a layout. Can you explain what’s the difference?
Hello,
Sorry to say, the login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution: https://postimg.cc/dhGFw9BM
Best Regards,
Hello, i have the same problem. I try everithing what you recommend.
Hello,
@stefansarka31
Sorry to say I am unable to visit your site due to this issue. https://ibb.co/YFqGMSVk
Please give me the site access so I can check and give you a possible solution.
Best Regards,
HI, sorry i turn off GEOIP. So in maybe 15 minutes it will be off
Hello,
@stefansarka31
Navigate to Layouts > Edit the cart layout and add the free gift widget to the layout. https://ibb.co/mrB4N2DV
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
Best Regards,
I added the free gift but it didn’t show in the cart and also in the editor it disappeared. I am sending you a video.
I am sending you a video.
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I checked the login credentials and it works fine. Can you try again to see if you are able to login?
Hi, the login is working but can you login and repair that issue with free gift in cart ? I added the free gift but it didn’t show in the cart and also in the editor it disappeared. I disabled all the plugin and css filters but nothing.
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logged in to view attached files.
Hello,
It was an issue with your gift card condition and rule type.
https://ibb.co/JWSJtKFt
Please follow this guide how it works: https://xtemos.com/docs-topic/free-gifts/
Best Regards,
.
