Hi Support Team,
I’m experiencing multiple critical issues with the WoodMart Header Builder that are preventing me from properly configuring headers on my site.
Issue 1: Imported Headers Not Applying as Default
Despite following the documentation at https://xtemos.com/docs-topic/how-to-set-default-header-for-website/, I cannot get imported headers to work at all.
Steps I’ve attempted:
Setting default header globally:
Navigated to Dashboard → WoodMart → Header builder
Imported a header
Clicked the star icon (“Make it default”) for the imported header
Result: No header displays on the website
Setting header per individual page:
Edited pages via Dashboard → Pages
Used the “Custom header for this page” option to select the imported header
Result: Header still does not appear
Checking Theme Settings:
Attempted to set the header in the header section of the settings page
Result: Still no header displays
Issue 2: Mobile View Settings Applying to All Device Views
As a workaround, I built a custom header using Elementor, which does display correctly. However, when I attempt to adjust the layout for mobile view:
Changes made to mobile-specific settings are applying globally to all device views (desktop, tablet, and mobile)
Mobile settings are not isolated to mobile devices only
This makes it impossible to have different layouts for different screen sizes
Expected behavior:
Imported headers should apply when set as default or assigned to specific pages
Mobile view settings should only affect mobile devices, not desktop and tablet views
Current status:
Unable to use imported headers at all, and unable to properly configure responsive layouts on custom-built headers.
Could you please advise on what might be causing these issues and how to resolve them?
Thank you for your assistance.
.
