WoodMart theme installed incorrectly / style.css missing error and front-end loo

Hi WoodMart team,

I purchased WoodMart from ThemeForest and I’m trying to install it on my WordPress site, but I’m having installation and display issues.

1) First install attempt – style.css missing

When I tried to upload the theme ZIP to WordPress (Appearance → Themes → Add New → Upload Theme), I received this error:

“The package could not be installed. The theme is missing the style.css stylesheet.”

I realized that I probably uploaded the wrong ZIP file.

2) Correct ZIP installed but site looks broken

After extracting the ThemeForest download package, I saw these files:

woodmart.zip

WoodMart_package.zip

theme-preview.zip

(Licensing folder, thumbnail.png, etc.)

Then I installed woodmart.zip successfully.

However, after activation the front-end looks broken / not like the demo:

Layout looks like raw content / missing styling

Many images/icons are not loading (broken image icons)

The homepage does not match any WoodMart demo layout (looks like a basic sample content page)

3) Plugins & setup

During the setup wizard I selected Elementor as page builder.
Plugins installed/active include:

WoodMart Core

WooCommerce

Elementor

LiteSpeed Cache

Rank Math SEO

Hostinger plugins (Tools, Easy Onboarding, Reach)

Safe SVG

Spectra / Starter Templates (may be installed)

What I need

I want to use a WoodMart prebuilt demo (catalog style) and have a normal working design like the demo pages.

Please help with:

Confirming which exact ZIP file I must upload (woodmart.zip / child theme / something else)

Why the front-end appears broken after activation (CSS not loading? missing demo import? cache issue?)

What steps I should follow to correctly import a prebuilt demo and set it as homepage.

If you need access, I can provide:

WP admin access (temporary)

Site link

Screenshots of the broken page

System status report

Thanks.

• This topic was modified 4 months, 3 weeks ago by mobilyazena.