WoodMart theme installed incorrectly / style.css missing error and front-end loo

[mobilyazena]

Hi WoodMart team,

I purchased WoodMart from ThemeForest and I’m trying to install it on my WordPress site, but I’m having installation and display issues.

1) First install attempt – style.css missing

When I tried to upload the theme ZIP to WordPress (Appearance → Themes → Add New → Upload Theme), I received this error:

“The package could not be installed. The theme is missing the style.css stylesheet.”

I realized that I probably uploaded the wrong ZIP file.

2) Correct ZIP installed but site looks broken

After extracting the ThemeForest download package, I saw these files:

woodmart.zip

WoodMart_package.zip

theme-preview.zip

(Licensing folder, thumbnail.png, etc.)

Then I installed woodmart.zip successfully.

However, after activation the front-end looks broken / not like the demo:

Layout looks like raw content / missing styling

Many images/icons are not loading (broken image icons)

The homepage does not match any WoodMart demo layout (looks like a basic sample content page)

3) Plugins & setup

During the setup wizard I selected Elementor as page builder.
Plugins installed/active include:

WoodMart Core

WooCommerce

Elementor

LiteSpeed Cache

Rank Math SEO

Hostinger plugins (Tools, Easy Onboarding, Reach)

Safe SVG

Spectra / Starter Templates (may be installed)

What I need

I want to use a WoodMart prebuilt demo (catalog style) and have a normal working design like the demo pages.

Please help with:

Confirming which exact ZIP file I must upload (woodmart.zip / child theme / something else)

Why the front-end appears broken after activation (CSS not loading? missing demo import? cache issue?)

What steps I should follow to correctly import a prebuilt demo and set it as homepage.

If you need access, I can provide:

WP admin access (temporary)

Site link

Screenshots of the broken page

System status report

Thanks.

• This topic was modified 4 months, 3 weeks ago by mobilyazena.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please send us your admin access so we can check what is wrong.

Kind Regards
XTemos Studio

Okey,

Is there anything else I need to do?

Sorry, but the password is wrong and we can’t enter your dashboard.

I updated it.

Is there a problem?

Can you help?

Hello,

Unfortunately, we still can’t enter your dashboard with the provided account https://monosnap.ai/file/MdwUbrKgrjdRhqRc0Lv2hMy53LXaZj

Kind Regards

[Author]

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