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Lazy loading issue with product images inside Elementor Nested Tabs

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 9, 2026 at 12:47 pm #711621

    gary-9200
    Participant

    We are experiencing a lazy loading issue with product images inside Elementor Nested Tabs.

    Initially, when switching tabs, the product images do not load and remain as the placeholder (lazy.svg). The images only appear after the user scrolls the page.

    We added a workaround that triggers the wood-images-loaded event after clicking a tab, which makes the images load automatically without needing to scroll. However, after applying this fix, we notice a brief grey line flicker when switching tabs (possibly related to the wd-nav-scroll element).

    It seems this may be caused by an incompatibility between Woodmart’s lazy loading script and Elementor Nested Tabs, since inactive tab panels use display: none.

    Could you advise if there is an official fix or recommended way to make Woodmart lazy loading work properly with Elementor Nested Tabs?

    March 10, 2026 at 1:00 pm #711872

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    March 17, 2026 at 9:11 am #712906

    gary-9200
    Participant

    only enabled these plugins but still same, elementor, elemetor pro, woocommerce, woodmart core

    March 17, 2026 at 6:19 pm #713034

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You have not given the administrator user role logins. You have sent the login of the normal uses that is why I am no able to access the backend completely:https://ibb.co/spj0wKNY

    Please share the admin logins.

    Best Regards.

    March 18, 2026 at 4:16 am #713080

    gary-9200
    Participant

    Hi, its admin role login, as mentioned, you’ll need to enable 2 factor authentication to gain full admin access, it’s restricted by wpvip environment

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    March 18, 2026 at 9:32 am #713096

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have found that the issue is coming from the Elementor pro plugin so please contact the plugin author support about this issue, they will check and guide you accordingly.

    If you will check the site with the WP default theme as well, the issue will be still exists so this is not a theme issue. I have enabled the lay load option for images from the theme settings as well but still the gray line is showing when switching the tabs on the page.

    Best Regards.

    March 19, 2026 at 4:53 am #713286

    gary-9200
    Participant

    Noted with thanks, checking with elementor support

    March 19, 2026 at 8:08 am #713287

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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