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500 Internal Server Error

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  • #71284

    stuart.invest
    Participant

    Received a 500 Internal Server Error on just my shop page. Host company checked it and came back with this causing the issue: theme issue /home1/stuartin/public_html/mcm/wp-blog-header.php(19): require_once(‘/ in /home1/stuartin/public_html/mcm/wp-content/themes/woodmart/inc/functions.php on line 1209

    #71286

    stuart.invest
    Participant

    FULL ERROR LOG

    [04-Aug-2018 22:42:03 UTC] PHP Fatal error: Uncaught Error: Call to undefined function woodmart_get_svg() in /home1/stuartin/public_html/mcm/wp-content/themes/woodmart/inc/functions.php:1209
    Stack trace:
    #0 /home1/stuartin/public_html/mcm/wp-content/themes/woodmart/inc/functions.php(1203): woodmart_get_any_svg(‘/home1/stuartin…’)
    #1 /home1/stuartin/public_html/mcm/wp-content/themes/woodmart/inc/woocommerce.php(1999): woodmart_get_svg_content(‘list-style’)
    #2 /home1/stuartin/public_html/mcm/wp-includes/class-wp-hook.php(286): basel_products_view_select(”)
    #3 /home1/stuartin/public_html/mcm/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #4 /home1/stuartin/public_html/mcm/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #5 /home1/stuartin/public_html/mcm/wp-content/themes/woodmart/woocommerce/archive-product.php(73): do_action(‘woocommerce_bef…’)
    #6 /home1/stuartin/public_html/mcm/wp-includes/template-loader.php(74): include(‘/home1/stuartin…’)
    #7 /home1/stuartin/public_html/mcm/wp-blog-header.php(19): require_once(‘/ in /home1/stuartin/public_html/mcm/wp-content/themes/woodmart/inc/functions.php on line 1209

    #71304

    Hello,

    Thank you very much for choosing our theme and contacting us.

    Please navigate to Appearance > Install plugins and install and activate WoodMart core plugin

    Best Regards

    #71395

    stuart.invest
    Participant

    It is installed and updated. Still getting errors across the site on different backend items.

    It’s like a rolling error message at different times on different pages.

    Here is a video showing the issue.
    https://drive.google.com/file/d/1bd2ZkgdcCOOC4H5F8WtdMlCrmLtGBaFV/view

    I’m trying to save the file packages with Duplicator Pro (error message), then use a default theme because I’m consistently getting a timeout message while trying to upload products via WP All Import. Here is that error code.

    [31-Jul-2018 08:06:28 UTC] WordPress database error Table ‘stuartin_ss_dbname1db.wp_yhpg_yith_wcwl_lists’ doesn’t exist for query SELECT * FROM wp_yhpg_yith_wcwl_lists WHERE wishlist_token = ” made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/woodmart/woocommerce/single-product.php’), wc_get_template_part, load_template, require(‘/themes/woodmart/woocommerce/content-single-product.php’), do_action(‘woodmart_woocommerce_after_sidebar’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_output_related_products, woocommerce_related_products, wc_get_template, include(‘/themes/woodmart/woocommerce/single-product/related.php’), woodmart_generate_posts_slider, woodmart_carousel_query_item, wc_get_template_part, load_template, require(‘/themes/woodmart/woocommerce/content-product.php’), wc_get_template_part, load_template, require(‘/themes/woodmart/woocommerce/content-product-base.php’), do_action(‘woocommerce_after_shop_loop_item’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_template_loop_add_to_cart, wc_get_template, include(‘/themes/woodmart/woocommerce/loop/add-to-cart.php’), WC_Product_Simple->add_to_cart_url, apply_filters(‘woocommerce_product_add_to_cart_url’), WP_Hook->apply_filters, YITH_WCWL->redirect_to_cart, YITH_WCWL->get_wishlist_detail_by_token

    Not sure if all of this is tied together. I’ve used both plugin last month with woodmart and never had an issue.

    #71406

    Artem Temos
    Keymaster

    It seems to be some different error then you wrote initially. Try to contact your hosting provider and ask to investigate this problem also. Maybe there is not enough memory on your server.

Viewing 5 posts - 1 through 5 (of 5 total)