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Problem with activate theme

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • August 6, 2018 at 5:28 pm #71417

    dogvibe
    Participant

    I can not activate my theme. The following error message appears:

    API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.

    At this point I installed the theme in a test subdomain before putting it to use.

    Please, help me!

    August 6, 2018 at 6:18 pm #71419

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    As the error states, you need to contact your server providers and ask to update OpenSSL system library to the 1.0+ version.

    Kind Regards
    XTemos Studio

    August 7, 2018 at 3:13 pm #71561

    dogvibe
    Participant

    Hi!

    The problem was solved. And it was not OpenSSL, but WAF (Firewall).
    Many thanks for the quick reply!

    August 7, 2018 at 3:22 pm #71566

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)

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