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The full product description isn’t showing.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #714195

    akashst2012
    Participant

    Hi, the full product description isn’t showing . Only the short description is visible right now. I have added product description for this product but its not visible.
    https://sharanyastore.com/product/safflower-cooking-oil-5-liter/

    #714216

    akashst2012
    Participant

    The logo is visible only in desktop view for other device its not visible.

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    #714242

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #714280

    akashst2012
    Participant

    i have given you login details please resolve the issue.

    #714303

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Simply go to Layouts > Edit Single Product Layout, and insert the Product Content widget or products tabs widget to show the product description on the single product page.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    02. Your issue has been resolved. Enable the option “Add width and height attributes,” and the logo is showing fine: https://postimg.cc/DWDXctk3

    Best Regards,

    #714412

    akashst2012
    Participant

    Hi, sometimes icons are missing and the layout breaks in the theme. Please check.

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    #714431

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    It seems to be a cache issue on your site. Please try to clear all types of cache (browser,server), and double-check the issue.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)