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No products in Abandoned carts

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  • #714276

    baloudk
    Participant

    Hi

    I have enabled Abandoned carts, but there is no products in Abandoned carts, i have tried to make a order and the stop the process.

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    #714304

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We tested the Abandoned Cart functionality in WoodMart by setting the cart timeout to 1 minute, and it is working correctly.

    See Screenshot for clarification: https://postimg.cc/ThYHH4sn

    To properly test it, please:

    • Add a product to the cart
    • Do not complete the checkout
    • Wait for the timeout duration to pass

    Also, we recommend testing in an incognito/private browser window to avoid caching or session-related issues. After that, the abandoned cart should appear as expected.

    Here is the documentation: https://xtemos.com/docs-topic/abandoned-cart/

    Best Regards,

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