No products in Abandoned carts
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Hi
I have enabled Abandoned carts, but there is no products in Abandoned carts, i have tried to make a order and the stop the process.
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Hello,
We tested the Abandoned Cart functionality in WoodMart by setting the cart timeout to 1 minute, and it is working correctly.
See Screenshot for clarification: https://postimg.cc/ThYHH4sn
To properly test it, please:
- Add a product to the cart
- Do not complete the checkout
- Wait for the timeout duration to pass
Also, we recommend testing in an incognito/private browser window to avoid caching or session-related issues. After that, the abandoned cart should appear as expected.
Here is the documentation: https://xtemos.com/docs-topic/abandoned-cart/
Best Regards,