Cannot activate new license after removing old license

Hello,

I purchased a new WoodMart license under my own Envato account because the previous license (from my developer) was not providing updates.

I deactivated the old license from the theme license page and received the message:
“Theme license is successfully deactivated.”

However, after that, the page still shows the status as “Activated” and continues to display the “Deactivate Theme” button. I do not see any field to enter my new purchase code.

Because of this, I am unable to activate my new license or receive updates.

Could you please help reset or clear the license so I can activate my new purchase code?

Thank you.