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AJAX add to cart is not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 8, 2018 at 9:50 am #71706

    mauricepieters
    Participant

    AJAX add to cart is not working

    August 8, 2018 at 11:09 am #71718

    Elise Noromit
    Member

    Hello,

    We are checking the product link provided and see that the adding to cart is working correctly. Please explain the problem in more details. What steps should we take to reproduce the problem?

    Best Regards

    August 8, 2018 at 1:08 pm #71748

    mauricepieters
    Participant

    Hello Elise,

    Well when you add this product https://nieuw.renoform.nl/product/model-poznan/ to the cart you get a message that the product is add to the cart. When you do that with this product https://nieuw.renoform.nl/product/model-warschau/ it is not working only that the product is added to the cart.

    I’m looking forward to your answer.

    August 8, 2018 at 2:31 pm #71759

    Elise Noromit
    Member

    Hello,

    Our theme and this function operate with the default Woocommerce actions. The plugins modify these actions that is why your function does not work properly. Please contact the plugin support.

    Best Regards

    August 8, 2018 at 3:01 pm #71771

    mauricepieters
    Participant

    Is this the answer on every subject? So your layout does not work wit any another plugin?

    August 8, 2018 at 3:03 pm #71773

    Artem Temos
    Keymaster

    Our theme is compatible with a lot of WooCommerce plugin. But specifically in this situation, the AJAX function is not working with custom fields added by other plugins. So you just need to disable this option in Theme Settings -> Product page. It means that this plugin is not compatible with all themes that use custom AJAX add to cart function. We are not able to fix this globally for all similar plugins.

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Viewing 6 posts - 1 through 6 (of 6 total)