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WoodMart Core plugin

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  • Author
    Posts
  • #720211

    stuartcordery
    Participant

    When i try to update the WoodMart Core plugin i get an error message:
    Plugin installation failed.

    How do i fix this so i can update this plugin

    #720280

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #720416

    stuartcordery
    Participant

    I have added this information

    #720431

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Please check back your site and check the issue.

    Best Regards

    #720436

    stuartcordery
    Participant

    Thank you very much are you able to tell me what the issue was am i goting to get the issue again when there is another update?

    #720497

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re welcome.

    The issue was caused by the existing WoodMart Core plugin files on the server. After removing the plugin folder and reinstalling the plugin, the update completed successfully.

    In most cases, this is a one-time issue and should not occur again during future updates. However, if it does happen, you can simply delete the existing WoodMart Core plugin folder and install the plugin again.

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)