Hi Support Team,
I am experiencing an issue with the “Brands” grid element on my translated pages (specifically German) while using the Antares/WoodMart theme alongside WPML.
On the English (default) homepage, the brands (BRAND1, BRAND2, BRAND3) display perfectly with their layouts. However, on the German homepage, the entire brand grid section appears completely empty (only the main title and button are visible).
Here is what I have already checked and verified:
Taxonomy Settings: The product_brand taxonomy is set to “Translatable – only show translated items” in WPML settings.
Term Translations: The brands are properly translated into German, and the corresponding HTML blocks are assigned.
HTML Blocks: I have translated the specific HTML blocks (e.g., ID 2453) into German and manually updated the shortcodes in the Term Translation Description fields with the correct German HTML block IDs (e.g., [xts_html_block id=”NEW_DE_ID”]).
Term Meta: The order_pa_brand meta is set to “Copy” in custom term meta translation settings.
Caching: All object caches, WP Rocket cache, and theme transients have been cleared multiple times.
Despite the shortcode IDs and translation mappings being 100% correct, the frontend remains completely blank on translated pages. It seems like the theme’s brand grid element fails to fetch or parse the translated HTML block shortcodes from the taxonomy description on multilingual views.
Could you please assist me in resolving this compatibility or database sync issue?
Thank you in advance!
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