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Estimate Delivery

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  • #723196

    bazsuh
    Participant

    Tool: Estimate Delivery
    Error: Wrong time calculation after placing an order
    Symptom: If there is 1 piece of the product in stock (it is in backorder status) then it correctly shows the set delivery time everywhere (product page, mini cart, cart and checkout), but when the order is closed and we move to the thank you page (and also in the confirmation email received) it already shows the date that is set if the product is not in stock (in this case +2-5 days is the expected delay).
    What is the solution to send the date that was real when the order was placed?

    Thank you in advance for your answer.

    #723203

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Also, share your site WP-ADMIN Login details and product page url in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

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