Issue with WooCommerce activation during theme setup
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Hi Support Team,
I am currently setting up your theme. I successfully installed the required plugins, but I am facing an issue when activating WooCommerce.
As soon as I activate WooCommerce, the site throws an error and crashes/stops working. However, I cannot proceed with the theme setup without installing and activating WooCommerce.
Could you please help me resolve this issue?
Thank you,
Crossthelineads
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Hello,
Thank you for purchasing WoodMart and for reaching out.
To investigate further, could you please share your admin credentials in the Private content field? This lets us check your settings and find the root cause. Your information is kept confidential.
Best regards,
XTemos Studio
Hello,
Thank you for your quick response.
Here are my admin credentials for you to check the settings:
Could you please send us your server FTP/SSH access as well and specify the path to the error log files so we can see what is wrong and try to fix this?
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